How the CNY direction differs
In this pair the market convention is a rate quoted for a single USDT, not a price for a package of coins. The rate you are offered reflects the cross-border demand for the pair at the moment of the quote and can sit above or below the official onshore reference β that gap is a market phenomenon, not a markup invented by the service.
Because CNY payouts run through banking rails that are sensitive to detail, the request flow includes a coordination step: the payout method and requisites are confirmed in the request chat before you send coins. This is also where support writes in Chinese if that is your language.
- The quote is per 1 USDT and locked for a limited window, same as other directions.
- Payout methods and requisites are confirmed inside the request chat β never in a third-party messenger you were redirected to.
- The rate for the pair can differ from the official onshore figure in either direction, depending on cross-border flows.
The transfer and matching stage
Once the requisites are confirmed, you send the exact amount of USDT TRC20 to the one-time address of the request. The pairing of your transfer to your request relies on the address and the amount β the same two factors used across the service, which keeps the flow free of personal data.
On the CNY side the payout is released after your coins are confirmed on-chain. Bank hours matter for transfers between banks; wallet-to-wallet postings in the same system usually arrive faster. If a bank holidays window is close, support will tell you before you send, not after.
What to keep from a CNY deal
Keep the request number, the agreed rate per USDT, the one-time address you sent to, and the transaction hash β it is public, 64 characters long, and searchable in any TRON explorer without an account. Together with the payout receipt from your bank or wallet, these records are enough to reconstruct the whole deal.
This matters because yuan routes involve external banking systems: if a payout is delayed by the bank rather than by the exchange step, the evidence separates the two and the conversation with support stays factual.
Related reading
What the cost of an exchange actually consists of
The number an exchange shows you is a sandwich of several distinct costs. Once you can name each layer, quotes stop being mysterious and "hidden fees" become easy to spot β on this service or any other.
Evidence that wins a dispute: hash, quote, chat
Most disputes in crypto exchange are not about opinions β they are about facts that were recorded all along: on the chain, in the request, in the chat. This guide is about collecting those facts while things are calm, so they exist when things are not.
Frequently asked questions
Is the CNY rate the same as the official yuan exchange rate?
Not necessarily. The offered rate follows cross-border supply and demand for the USDTβCNY pair and can stand above or below the onshore official figure. The quote window and every fee component are shown before you confirm.
Which payout methods are available for yuan?
The current list is shown in the bot when you choose the direction, since banking routes change. Typically it is a bank transfer in CNY or a wallet in the same currency; requisites are confirmed in the request chat.
Do I need to prove the origin of my funds?
Incoming transfers pass a standard source-of-funds screening based on the blockchain history of the sending wallet. If the history raises questions, support asks about it in the request chat β that is a normal AML practice, not an accusation.